Course

Social Media and Electronic Communication

by SafetyCulture

4 Lessons

1,725

Get this course

With SafetyCulture you can

Create training in minutes, not months

Share courses in one click

Manage completion and track performance

Increase participation and retention

Click below to load the preview and explore the details.

Description

Social media is rapidly changing the way we do business. This course will help you roll with the punches and adapt to the ever shifting landscape of the retail industry.

The full course includes

Social Media in Retail
Strategies for Effective Social Media Engagement
Social Customer Care
Basics of Social Media Etiquette

About author

SafetyCulture

Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.

Template
Social Media Policies and Procedures Template
This policies and procedures template for social media is helpful for companies that allow their employees to mention the company name or refer to the company in their social media and online posts.
by SafetyCulture
Downloads: 14
Course
Social Media Policy
How quickly we turn to social media for any thought or shareable moment has become second nature for anyone connected online. But, as easy as pressing the Post or Share button is, the impact of these activities may be broader than we think for our professional and personal lives. This course aims to help professionals navigate the digital landscape guided by a social media policy. We will discuss guidelines for managing profiles while safeguarding privacy. We will also cover responsible and ethical conduct in different situations to help you be consistently trustworthy online. (Last updated: May 2025)
by SafetyCulture
Downloads: 3
Course
Retail Services - Communication
Communication in retail is a key driver of success for many reasons including its ability to develop a larger customer base and satisfy the existing ones. This course is designed to demonstrate the best practices to deliver excellent retail communication on the job. The course will provide worthwhile skills to retail employees, enabling them to provide service to customers that is above and beyond, and memorable. If you need to brush up on your retail communication skills, this is the course for you.
by SafetyCulture
Downloads: 2,105
Template
Social Distancing Plan Template for Retail Businesses
Essential retail business establishments (e.g. grocery stores, pharmacies, drug stores) can use this social distancing plan to create rigorous cleaning practice guidelines and promote safe shopping practices in their facilities. Use this pandemic business planning tool to enable retail store managers to train staff in implementing social distancing measures and use mobile devices to cross-check execution.
by SafetyCulture
Downloads: 85

Social Media Policies and Procedures Template

This policies and procedures template for social media is helpful for companies that allow their employees to mention the company name or refer to the company in their social media and online posts.

by SafetyCulture

Course

Social Media Policy

How quickly we turn to social media for any thought or shareable moment has become second nature for anyone connected online. But, as easy as pressing the Post or Share button is, the impact of these activities may be broader than we think for our professional and personal lives. This course aims to help professionals navigate the digital landscape guided by a social media policy. We will discuss guidelines for managing profiles while safeguarding privacy. We will also cover responsible and ethical conduct in different situations to help you be consistently trustworthy online. (Last updated: May 2025)

by SafetyCulture

Course

Retail Services - Communication

Communication in retail is a key driver of success for many reasons including its ability to develop a larger customer base and satisfy the existing ones. This course is designed to demonstrate the best practices to deliver excellent retail communication on the job. The course will provide worthwhile skills to retail employees, enabling them to provide service to customers that is above and beyond, and memorable. If you need to brush up on your retail communication skills, this is the course for you.

by SafetyCulture

2,105

Template

Social Distancing Plan Template for Retail Businesses

Essential retail business establishments (e.g. grocery stores, pharmacies, drug stores) can use this social distancing plan to create rigorous cleaning practice guidelines and promote safe shopping practices in their facilities. Use this pandemic business planning tool to enable retail store managers to train staff in implementing social distancing measures and use mobile devices to cross-check execution.

by SafetyCulture

Social Media and Electronic Communication

Description

The full course includes

About author

You might also like

Social Media Policies and Procedures Template

Social Media Policy

Retail Services - Communication

Social Distancing Plan Template for Retail Businesses

You might also like

Social Media Policies and Procedures Template

Social Media Policy

Retail Services - Communication

Social Distancing Plan Template for Retail Businesses