Course

Social Media and Electronic Communication

by SafetyCulture

4 Lessons

1,738

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With SafetyCulture you can

Create training in minutes, not months

Share courses in one click

Manage completion and track performance

Increase participation and retention

Description

Social media is rapidly changing the way we do business. This course will help you roll with the punches and adapt to the ever shifting landscape of the retail industry.

The full course includes

Social Media in Retail
Strategies for Effective Social Media Engagement
Social Customer Care
Basics of Social Media Etiquette

About author

SafetyCulture

Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.

Template
Social Media Policies and Procedures Template
This policies and procedures template for social media is helpful for companies that allow their employees to mention the company name or refer to the company in their social media and online posts.
by SafetyCulture
Downloads: 19
Get
Course
Social Media Policy
How quickly we turn to social media for any thought or shareable moment has become second nature for anyone connected online. But, as easy as pressing the Post or Share button is, the impact of these activities may be broader than we think for our professional and personal lives. This course aims to help professionals navigate the digital landscape guided by a social media policy. We will discuss guidelines for managing profiles while safeguarding privacy. We will also cover responsible and ethical conduct in different situations to help you be consistently trustworthy online. (Last updated: May 2025)
by SafetyCulture
Downloads: 18
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Course
Retail Services - Communication
Communication in retail is a key driver of success for many reasons including its ability to develop a larger customer base and satisfy the existing ones. This course is designed to demonstrate the best practices to deliver excellent retail communication on the job. The course will provide worthwhile skills to retail employees, enabling them to provide service to customers that is above and beyond, and memorable. If you need to brush up on your retail communication skills, this is the course for you.
by SafetyCulture
Downloads: 2,142
Get
Course
Exploring the Drivers of Behaviour: The Case of Child Marriage
This course introduces learners to behavioural drivers and the role they play in influencing behaviour. It uses the example of child marriage to illustrate the concepts and principles, but the lessons gained can be applied to other sectors and issues, and the course can benefit anyone with an interest in behavioural drivers and social and behaviour change. Employing a story-based approach, the course takes the learner on a journey through two fictional scenarios illustrating the diverse drivers that shape decision-making and action in child marriage. The learner will become familiar with the Behavioural Drivers Model and the Social Ecological Model as frameworks to understand behavioural influences: the role of social and gender norms, reference groups and social networks in shaping behaviours, and illustrative approaches and activities to promote desired social and behaviour change. This course includes captioning for screen readers.
by SafetyCulture
Downloads: 170
Get

Social Media Policies and Procedures Template

This policies and procedures template for social media is helpful for companies that allow their employees to mention the company name or refer to the company in their social media and online posts.

by SafetyCulture

Get

Course

Social Media Policy

How quickly we turn to social media for any thought or shareable moment has become second nature for anyone connected online. But, as easy as pressing the Post or Share button is, the impact of these activities may be broader than we think for our professional and personal lives. This course aims to help professionals navigate the digital landscape guided by a social media policy. We will discuss guidelines for managing profiles while safeguarding privacy. We will also cover responsible and ethical conduct in different situations to help you be consistently trustworthy online. (Last updated: May 2025)

by SafetyCulture

Get

Course

Retail Services - Communication

Communication in retail is a key driver of success for many reasons including its ability to develop a larger customer base and satisfy the existing ones. This course is designed to demonstrate the best practices to deliver excellent retail communication on the job. The course will provide worthwhile skills to retail employees, enabling them to provide service to customers that is above and beyond, and memorable. If you need to brush up on your retail communication skills, this is the course for you.

by SafetyCulture

2,142

Get

Exploring the Drivers of Behaviour: The Case of Child Marriage

Course

Exploring the Drivers of Behaviour: The Case of Child Marriage

This course introduces learners to behavioural drivers and the role they play in influencing behaviour. It uses the example of child marriage to illustrate the concepts and principles, but the lessons gained can be applied to other sectors and issues, and the course can benefit anyone with an interest in behavioural drivers and social and behaviour change. Employing a story-based approach, the course takes the learner on a journey through two fictional scenarios illustrating the diverse drivers that shape decision-making and action in child marriage. The learner will become familiar with the Behavioural Drivers Model and the Social Ecological Model as frameworks to understand behavioural influences: the role of social and gender norms, reference groups and social networks in shaping behaviours, and illustrative approaches and activities to promote desired social and behaviour change. This course includes captioning for screen readers.

by SafetyCulture

170

Get

Social Media and Electronic Communication

Description

The full course includes

About author

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Social Media Policies and Procedures Template

Social Media Policy

Retail Services - Communication

Exploring the Drivers of Behaviour: The Case of Child Marriage

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Social Media Policies and Procedures Template

Social Media Policy

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Exploring the Drivers of Behaviour: The Case of Child Marriage