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TM Field Visit Audit Checklist

by Richard Gibbs, from the Community

Downloads: 10+
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Use this TM field visit template to evaluate telecom service engineers during on-site visits. Capture visit type, initial observations, and customer interactions, including issue discussion and viewing card checks. Verify health and safety compliance across SSOW, risk assessment, and PPE. Assess best service adherence and SM3 compliance, plus quality checks like stress tests and customer showcases. Record ACE discussions, hardware, packs and offers, and NPS handover. Summarize findings, add feedback, and collect engineer and manager signatures.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.