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RCM Visit Tool SWL

by Andrew Kennedy, from the Community

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This RCM Visit Tool SWL is a commercial visit checklist for telecom retail stores. It guides managers through key areas including Commercial (conversion rates, Smartplan mix, HBB targets, performance boards, device protection, value tracking, RBC referrals, trade-in upgrades), People (monthly reviews, action plans, vacancies, development dashboards, PDPs, BT and Excalibur logins), Shop Floor (podium staffing, greeting customers, using Greet Me, CRF and compass checks, live demos of devices, uniforms and name badges, NPS explanation, service customer logging), and Customer (current blended NPS, customer board status, detractor management, mystery shop plans, and follow-up actions). Use this template to standardize store visits, track KPIs, and improve sales and customer experience.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.