Use this comprehensive store visit guide to evaluate retail operations and customer experience in telecom stores. It covers exterior and interior standards, merchandising compliance, device demos, safety and security checks, name tags and uniform, returns management, and tactics to reduce remorse returns. It also prompts leaders to review NPS goals, ratings and reviews, one-stop shop talk tracks, signature demos, accessory sales, promotions, and community outreach. Training checkpoints include certification status, priority courses, leader readiness, and network updates.
With SafetyCulture you can
With SafetyCulture you can
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