Use this comprehensive store visit checklist for telecom retail regional managers. Evaluate customer journey tasks including welcome, needs analysis, demos, 4G tests, device setup, and post purchase support. Review operations, health and safety checklists, stock loss, repairs, and compliance, plus POS and visual merchandising updates. Assess sales paperwork, offer attachments, broadband checks, appointments, and daily performance. Audit people processes such as training, incentives, rotas, briefings, ethical selling, and reviews. Capture photos, document findings, assign actions, and complete sign off.
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