Use this comprehensive store visit checklist for retail operations managers to assess sales focus and KPIs, execute floor walks, verify merchandising standards, and ensure back-of-house compliance. Review POS and signage, stock mix, replenishment, grooming, and facility maintenance. Evaluate customer service behaviors, promotion awareness, and leadership presence. Check visual merchandising by trend and color, discount labeling, and recovery. Audit stockroom order, VM equipment, paperwork, and first aid. Conduct loss prevention checks including cash handling, banking variances, refunds, discounts, and staff purchases. Confirm shift briefings, debriefs, and email access. Capture training needs, meeting cadence, coaching, and development plans, and conclude with an objective action plan.
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