Use this retail store visit checklist to evaluate merchandising standards, customer experience, and operational excellence across telecom retail locations. Capture store details, record results such as NPS, SME performance, BTS totals, accessories sales and attach rates, and review remorse returns. Verify device compliance and condition, track priority trainings like Mobile Expert certification, and document plans with goals, tactics, timelines, and follow‑ups. Assess brand execution with My Merch percentage, conduct visual inspections, log outstanding items with photos and timelines, and finalize visit notes for clear next steps.
With SafetyCulture you can
With SafetyCulture you can
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