North 3 SE Request V5a

This document outlines the comprehensive protocol for submitting SE service requests in the North 3 region. It details the mandatory information required for successful job processing, including address verification, technician details, access specifications, and timing requirements. The form emphasizes the importance of complete documentation, particularly regarding property access methods, customer communication, and photographic evidence. Engineers must provide specific details about dish access methods, including loft hatch locations and ladder requirements. The protocol requires a minimum of three photos documenting the offers page, Field Services app details, and street view. All submissions must be properly routed to SE sweepers, team managers, and relevant covering managers to ensure efficient processing and job prioritization.

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.