Template

Sub-contractor Customer Damage Complaint Checklist

by Matthew Barton, from the Community

30+

Use this inspection template to capture and resolve customer damage complaints linked to subcontractor works. Record complainant details, site location, and work order. Conduct a WHS risk assessment for hazards such as working at height, ladders, EWP, weather, and hazardous materials, and document controls and residual risk. Describe the damage, severity, location, and likely causes. Attach mandatory photos and evidence. Confirm if damage relates to installation, outline actions, and track customer satisfaction. Document agreed resolutions, deed of release, insurance claim status, and email confirmation. Obtain contractor and complainant signatures to complete the report.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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Sub-contractor Customer Damage Complaint Checklist

About author

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Customer Complaint Description Form

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