Content Library - Templates & Courses

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Course
Handling Irate Customers (Call Center)
Handling irate customers is part and parcel of the job of a call center agent. Let's talk about the …
by SafetyCulture
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Template
Basic Diesel Generator Maintenance Checklist
A basic diesel generator maintenance checklist is used to ensure that diesel generators provide good power quality. Engineers and operators …
by SafetyCulture
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Template
Fire Safety
Explore the Fire Safety template designed to ensure compliance, enhance efficiency and promote safety in your operations.
by SafetyCulture
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Course
Dishwashing
This course will equip hospitality and food service professionals with essential skills for safe and efficient dishwashing. Participants will learn …
by SafetyCulture
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Template
Teacher Observation Checklist
This teacher observation checklist is used to evaluate the overall performance and teaching strategy of the educator to ensure a …
by SafetyCulture
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Template
HVAC Maintenance Checklist Template
Preventative maintenance inspection checklist for HVAC equipment. Keep your heating and cooling systems in check.
by SafetyCulture
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Template
Ship Inspection Report (SIRE) Programme
Explore the Ship Inspection Report (SIRE) Programme template designed to ensure compliance, enhance efficiency and promote safety in your operations.
by SafetyCulture
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Template
Hand Hygiene Audit Checklist
Use this hand hygiene audit checklist to assess hand hygiene practices based on WHO's Five Moments and automatically measure …
by SafetyCulture
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Course
Operating with Empathy
As leader, it is your responsibility to ensure your employees feel valued and lead in a way that contributes to …
by SafetyCulture
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Template
Inspection for Retail Store Checklist
This Retial Store Checklist template can be used for inspecting sinage, entrances and exits and security for retail stores.
by SafetyCulture
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Course
Building and Maintaining Trust
Trust is the intangible asset that keeps leaders and their followers working together to achieve a collective goal. In this …
by SafetyCulture
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Template
Emergency Lighting and Exit Sign Inspection Checklist
An emergency lighting and exit sign inspection checklist is used to ensure emergency lights are in good working condition. This …
by SafetyCulture
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Course
Leadership Strategy
In changing times, an organisation's leadership strategy also needs to change. Through this lesson, you will learn about the …
by SafetyCulture
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Course
Hazardous Chemical Spill Prevention and Control
The manufacturing industry is no stranger to handling different types of hazardous chemicals, and the nature of the workload makes …
by SafetyCulture
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Template
Daily/Weekly Server Maintenance Checklist
Use this digitized template when performing your daily or weekly server maintenance. Selecting Daily or Weekly will automatically prompt the …
by SafetyCulture
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Course
Building Rapport
Every day is full of surprises, especially if your job involves talking to clients for hours. Let's prepare for …
by SafetyCulture
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Template
Housekeeping SOP Checklist
The Housekeeping Inspection SOP Checklist is designed to ensure thorough and consistent inspections of guest rooms in hospitality settings. It …
by SafetyCulture
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Template
Management of Change (MOC) Procedure Template
Management of change procedure template helps safety officers identify and control occupational health and safety risks brought by organizational changes …
by SafetyCulture
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Template
Fire Safety Risk Assessment
A fire safety risk assessment is used to identify fire hazards and evaluate current fire safety protocols in a site …
by SafetyCulture
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Template
Inspection Test Plan Template
This inspection test plan template is used to manage the quality assurance and control of the construction project. Download and …
by SafetyCulture
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Template
Kitchen SOP
A kitchen SOP is a step-by-step process document that acts as a guide for kitchen staff in the …
by SafetyCulture
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Course
Improving Your First Call Resolution (FCR)
One of the most critical metrics in the call center industry is the first call resolution (FCR). It is an …
by SafetyCulture
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Template
Site Security Risk Assessment
A risk assessment completed on all customer service locations.
by SafetyCulture
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Template
Chemical Handling, Storage and Disposal Checklist
Use this template to conduct an inspection on proper handling, storing, and disposal of hazardous chemical substances. Begin with a …
by SafetyCulture
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