Evaluate supermarket bakery capability with this operational review template. Assess financial performance (GP vs budget, employee cost, OR%, CPH), overtime and sales performance against budget and store trends. Check roster discipline and department routines: gap scans, MPLs and capacities, SMP in freezer/coolroom/dry, fill reports. Verify planning via production and freeze/thaw planners, joint ordering, markdown protocol, stock rotation and stocktake accuracy. Review merchandising and standards (promos, sales plan, POS, labels, POGs, What Good Looks Like). Confirm product quality for bread, cakes and pastries and adherence to method sheets. Focus on the customer: mix of business, opportunities to grow manufactured lines, VOC review and competitor checks.
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