World Duty Free EDI Customer Service Checklist
by David White, from the Community
Evaluate customer service at World Duty Free EDI with this checklist. Review first impressions and store presentation, staff appearance and name badges, friendliness and acknowledgment, product knowledge, meeting customer needs, queue time and checkout experience, upselling and parting sentiment, product availability and alternatives, and optional services like Shop and Collect or gift wrapping. Capture receipt photos, staff names, and additional comments to track performance and drive retail service improvements.
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About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.