Template

Service Quality Assurance Checklist for Supermarkets

by anggi ruswandi, from the Community

Use this supermarket service quality assurance checklist to evaluate key store areas and standards. Inspect cleanliness and tidiness, product displays and facing, inventory rotation FIFO, chiller and dairy lighting, and food safety conditions across fresh, meat, fish, bakery, grocery, and non-food sections. Verify accurate pricing and product information, adequate stock levels, customer flow and shopping convenience, and staff service at checkout. Include temperature checks for chillers, aroma or odour issues, and storage conditions. Capture issues, assign corrective actions, and sign off to maintain consistent service quality across locations.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Grocery Store Operations Walk Checklist
This operations walk checklist is designed for grocery and supermarket retail teams to assess store standards end to end. Review entrance and carts, first impressions and signage; evaluate produce, meat, dairy, bakery, and grocery for presentation, rotation, dates, variety, and cleanliness. Check staffing, customer service, uniforms, and checkout lanes. Verify pricing, out-of-stocks, loss prevention logs, and IT systems like registers and intercoms. Confirm health and safety compliance, chemical storage, pest issues, and refrigeration performance.
by Todd Toso, from the Community
Downloads: 10+
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Template
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Use this food service auditing form to assess restaurant and cafe operations. The checklist covers entry and floor upkeep, terrace and restroom cleanliness, equipment maintenance, staffing records and uniforms, customer service and sales practices, product knowledge, table and dish hygiene, fiscal receipt compliance, marketing displays and audio, product presentation and pricing, FIFO stock rotation, lighting, display and refrigeration temperatures, and heating/cooling equipment checks. Standardize audits, document findings, and drive consistent hygiene and service quality.
by Melos Kuqi, from the Community
Downloads: 0
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Template
Operations Walk Checklist for Grocery Stores
This Operations Walk checklist supports grocery retail teams in auditing daily store operations. It covers front of house and back of house areas including entrances, carts, trash and first impressions; produce, meat, dairy and bakery presentation, quality, dating, variety and cleanliness; grocery out of stocks, displays, milk and eggs, pricing and signage; package meat rotation and dates, lighting and floors; customer service standards such as uniforms, engagement, staffing levels, lines and check lanes, merchandising and cleanliness; IT systems including registers, intercom and store devices; loss prevention and shrink reporting; and health and safety controls across production areas, hygiene supplies, chemical storage, pest issues and refrigeration status. Use this template to drive consistent store walks and follow ups.
by Bill Reners, from the Community
Downloads: 10+
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Template
Weekly Food Service Quality Control Check
Use this weekly food service quality control checklist to maintain food safety and consistent quality across cafes, restaurants, and hotels. The template covers food protection and storage, hygiene and handwashing, temperature control, chemical use, facility maintenance, cleanliness, and pest prevention. Add photos, record issues, and sign off to drive compliance and continuous improvement.
by Nathalie Boucher, from the Community
Downloads: 10+
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Service Quality Assurance Checklist for Supermarkets

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Grocery Store Operations Walk Checklist

Food Service Auditing Form

Operations Walk Checklist for Grocery Stores

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Grocery Store Operations Walk Checklist

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