Template

SAL Weekend Customer Experience Check

by Tom Lannon, from the Community

20+

This weekend customer experience checklist helps SAL field staff assess store readiness to maximize sales. It covers entrance and checkout areas, parking lot cleanliness and cart availability, promotional ad placement, and in-aisle merchandising. Department checks include produce culling and scripts, meat and smoked meat dating and out-of-stocks, bakery presentation, baby aisle setup, dairy and frozen stock levels, and DSD display readiness. Use this audit to ensure signage is accurate, shelves are full, out-of-stocks are minimized, and the store is prepared to deliver a strong weekend shopping experience.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Shop Floor Basics Store Tour Audit Checklist
This shop floor basics store tour audit helps retail and supermarket teams assess store presentation and operations. Review car park and entry cleanliness, promotional compliance, and checkout standards. Evaluate fresh departments including produce, meat, deli, and bakery for stock quality, rotation, and housekeeping. Check grocery, general merchandise, dairy, and freezer for out of stocks, planogram compliance, ticketing, and fixture cleanliness. Confirm staff presentation, engagement, and policy adherence. Capture photos, observations, and recommendations to drive consistent, customer-ready stores.
by John Marten, from the Community
Downloads: 20+
Get
Template
Operations Walk Checklist for Grocery Stores
This Operations Walk checklist supports grocery retail teams in auditing daily store operations. It covers front of house and back of house areas including entrances, carts, trash and first impressions; produce, meat, dairy and bakery presentation, quality, dating, variety and cleanliness; grocery out of stocks, displays, milk and eggs, pricing and signage; package meat rotation and dates, lighting and floors; customer service standards such as uniforms, engagement, staffing levels, lines and check lanes, merchandising and cleanliness; IT systems including registers, intercom and store devices; loss prevention and shrink reporting; and health and safety controls across production areas, hygiene supplies, chemical storage, pest issues and refrigeration status. Use this template to drive consistent store walks and follow ups.
by Bill Reners, from the Community
Downloads: 10+
Get
Template
Retail Store Floor Walk Checklist
This retail floor walk checklist helps store leaders audit standards across the entire site. Inspect parking lots, storefront and entry, customer service points, and checkout readiness. Review produce, bakery, frozen, meat, and seafood areas for cleanliness, stock levels, rotation, and hygiene. Check dry grocery and non-food aisles for pricing accuracy, planogram compliance, and out-of-stocks. Verify freezer cases, lighting, CCTV, and safety equipment. Include daily duties, GR loading docks, GA facilities checks, and CDM team planning to improve sales, service, and safety.
by Krit Panyatanawiwat, from the Community
Downloads: 100+
Get
Template
Site Quick Audit Checklist for Grocery Stores
This site quick audit checklist is designed for grocery and supermarket operations. It guides store leaders through a fast walkthrough of customer areas and departments, including entrances, service counters, checkstands, cart rooms, team member appearance, merchandising, and overall cleanliness. Department checks span espresso and checkout areas, eating areas and restrooms, deli hot and cold cases, bakery displays, produce coolers and aisles, meat and seafood cases, frozen and dairy bunkers and doors, liquor and wine aisles, and general grocery in-stocks and end caps. Use it to maintain standards and elevate customer experience.
by Kelly Comstock, from the Community
Downloads: 0
Get

SAL Weekend Customer Experience Check

About author

You might also like

Shop Floor Basics Store Tour Audit Checklist

Operations Walk Checklist for Grocery Stores

Retail Store Floor Walk Checklist

Site Quick Audit Checklist for Grocery Stores

You might also like

Shop Floor Basics Store Tour Audit Checklist

Operations Walk Checklist for Grocery Stores

Retail Store Floor Walk Checklist

Site Quick Audit Checklist for Grocery Stores