Optimization Check - Cape Union Mart V2.0
by Gerhard Devilliers, from the Community
Use this retail optimization checklist to assess store leadership, team readiness, customer service, visual merchandising, operational efficiencies, POS, stock management, and risk controls at Cape Union Mart. The form covers greetings and sales behaviors, cashier standards, loyalty program execution, fitting room presentation, window and mannequin compliance, planograms, lighting, sampling and display, housekeeping, staffing schedules, price changes, consolidations, replenishment, markdown presentation, and loss-prevention disciplines including tagging, refund checks, hazard counts, ladders, fire equipment, and floor coverage. Capture notes, photos, and follow-ups to ensure expectations are executed consistently across locations.
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