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Cape Union Mart Store Optimization Check V2

by Gerhard Devilliers, from the Community

10+

This store optimization checklist is designed for Cape Union Mart to evaluate and improve day to day retail operations. It covers leadership and team standards, customer service interactions on the floor and at POS, visual merchandising and window execution, fitting rooms, store layout and fixtures, promotions, pricing and signage accuracy, housekeeping and maintenance, and lighting. It also includes stockroom standards, planograms, replenishment, markdown and consolidation actions, and size curving. Risk controls address refunds, security tagging, hazard counts, fire equipment, floor coverage, and stock loss action plans.

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Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Cape Union Mart Store Optimization Check V2.1
This comprehensive V2.1 store optimization checklist for Cape Union Mart is designed to assess and improve day-to-day retail operations. It covers leadership and morning meetings, customer greeting and service standards on the floor and at POS, visual merchandising execution (windows, mannequins, planograms, equipment displays), operational efficiencies (promotions, lighting, maintenance, aircon, housekeeping), stock management and replenishment, price adjustments and consolidations, stockroom standards, and risk controls (refund checks, tagging, hazard counts, fire equipment, shoplifting prevention, and stock loss action plans). Use it to identify gaps, ensure compliance with HO comms, and drive consistent store performance.
by Gerhard Devilliers, from the Community
Downloads: 10+
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Template
Cape Union Mart Store Optimization Check
This retail store optimization checklist supports Cape Union Mart teams in auditing daily operations and customer experience. It covers leadership engagement, team readiness, and knowledge of performance and promotions. Review customer service on the floor and at POS, fitting room standards, and greeting discipline. Validate visual merchandising briefs, windows, mannequins, equipment displays, category layouts, fixtures, pricing, promotions, and signage. Check lighting, air conditioning, maintenance, and overall housekeeping. Assess stockroom standards, planograms, staffing schedules, replenishment, markdown execution, size curves, and last of best seller placement. Verify price adjustments, stock consolidations, and representation of stock on the sales floor. Evaluate risk controls including refund checks, security tagging, hazard counts, fire equipment service, coverage for shoplifting prevention, and the stock loss action plan.
by Gerhard Devilliers, from the Community
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Template
Retail Store Optimization Checklist (Cape Union Mart)
This Optimization Check for Cape Union Mart is a comprehensive retail store operations audit. It guides area and store leaders to review team leadership and first impressions, customer service behaviors at the door, on the sales floor and at checkout, and adherence to Friends and Family program practices. It covers fitting room standards, visual merchandising and VM Ignite implementation, equipment displays, pricing and promotions, POS and cash-up controls, and housekeeping. Additional sections assess stockroom organization, replenishment and planograms, markdown and consolidation execution, maintenance and lighting follow-ups, and aircon checks. Risk management includes tagging disciplines, refund checks, negative stock control, hazard counts, fire equipment servicing, and anti-shoplifting coverage. The checklist ends with structured performance discussions for underperformers and top performers.
by Gerhard Devilliers, from the Community
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Optimization Check for Cape Union Mart V4
This retail store optimization checklist for Cape Union Mart helps leaders review daily operations and improve performance. It covers team leadership and morning briefs, customer service on the sales floor and at the cash desk, Friends and Family loyalty interactions, fitting rooms, and visual merchandising across apparel, equipment, and displays. The list also checks promotions, POS and queue areas, operational efficiencies, stock management and stockroom standards, maintenance and housekeeping, and comprehensive risk and OHASA safety controls, ensuring store readiness and compliance.
by Willie Coetzee, from the Community
Downloads: 10+
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Cape Union Mart Store Optimization Check V2

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