Template

Homebase Monday Floor Walk Checklist (Region 13 V2)

by Kevin Gibbins, from the Community

10+

Use this Monday floor walk checklist for Homebase Region 13 to review front of store, customer services, Decorating World, Garden World, DIY and Home Worlds, and Showroom. Assess merchandising standards, availability, promotions, safety and compliance, and service readiness. Verify warehouse, yard and operations controls, stock handling, shrinkage, and HR tasks. Capture photos, job lists and actions to standardize audits across stores.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
HB Region 13 Customer Experience Improvement Plan
This Homebase Customer Experience Improvement Plan is a comprehensive retail store audit for Region 13. It guides managers through front-of-store presentation, customer services, and compliance; merchandising and availability across Decorating World, Garden World, DIY World, and Home World; showroom sales performance for kitchens, bathrooms, bedrooms, and furniture; and warehouse, yard, and operations control including H&S, recycling, deliveries, and stock handling. It also covers HR checks, shrinkage monitoring, pricing accuracy, and promotional execution. Use this checklist to maintain high standards, drive add-on sales, and deliver consistent, customer-first experiences across stores.
by Kevin Gibbins, from the Community
Downloads: 10+
Get
Template
Homebase Durham 5-Minute Review Checklist
This 5-minute review checklist is designed for Homebase Durham retail staff and managers to quickly assess section standards and performance. It covers responsibility areas, cleanliness and dust, POS accuracy and leaflet stock, clear and correct pricing, DQP display logic, and facing with minimal gaps. Track key sales and service metrics including Homebase cards processed, RC percentage, PUAP satisfaction and availability of assistance scores, conversion rate, showroom leads, and windows and doors quotes. Record recent training, current agility rating, additional training needs, and capture employee and manager signatures for accountability.
by Richard Cowen, from the Community
Downloads: 10+
Get
Template
Homebase Durham 5 Minute Review
This 5 minute review checklist is designed for Homebase retail teams to quickly assess front end performance at store level. It captures weekly card sales and RC percentage, colleague performance against daily tasks, cleanliness and stock levels, showroom leads for kitchens bathrooms and bedrooms, windows and doors quotes, PUAP satisfaction speed of service and friendliness at the till, overall store conversion, training completed including open door courses, and the current agility rating. Use it to guide coaching conversations, identify training needs and document manager and employee sign off during brief reviews.
by Richard Cowen, from the Community
Downloads: 20+
Get
Template
Homebase Durham Review Document
This downloadable review document is designed for Homebase Durham and similar retail locations to evaluate employee performance during store audits or check-ins. Capture employee details, manager name, review date, and structured feedback using Start, Stop, Continue prompts. Record grading, comments, and signatures to formalize outcomes. Use the template to standardize evaluations, identify training needs, and track improvements across teams. Adapt the fields to your site and apply it as part of routine operational reviews.
by Richard Cowen, from the Community
Downloads: 10+
Get

HB Region 13 Customer Experience Improvement Plan

This Homebase Customer Experience Improvement Plan is a comprehensive retail store audit for Region 13. It guides managers through front-of-store presentation, customer services, and compliance; merchandising and availability across Decorating World, Garden World, DIY World, and Home World; showroom sales performance for kitchens, bathrooms, bedrooms, and furniture; and warehouse, yard, and operations control including H&S, recycling, deliveries, and stock handling. It also covers HR checks, shrinkage monitoring, pricing accuracy, and promotional execution. Use this checklist to maintain high standards, drive add-on sales, and deliver consistent, customer-first experiences across stores.

by Kevin Gibbins, from the Community

10+

Get

Template

Homebase Durham 5-Minute Review Checklist

This 5-minute review checklist is designed for Homebase Durham retail staff and managers to quickly assess section standards and performance. It covers responsibility areas, cleanliness and dust, POS accuracy and leaflet stock, clear and correct pricing, DQP display logic, and facing with minimal gaps. Track key sales and service metrics including Homebase cards processed, RC percentage, PUAP satisfaction and availability of assistance scores, conversion rate, showroom leads, and windows and doors quotes. Record recent training, current agility rating, additional training needs, and capture employee and manager signatures for accountability.

by Richard Cowen, from the Community

10+

Get

Template

Homebase Durham 5 Minute Review

This 5 minute review checklist is designed for Homebase retail teams to quickly assess front end performance at store level. It captures weekly card sales and RC percentage, colleague performance against daily tasks, cleanliness and stock levels, showroom leads for kitchens bathrooms and bedrooms, windows and doors quotes, PUAP satisfaction speed of service and friendliness at the till, overall store conversion, training completed including open door courses, and the current agility rating. Use it to guide coaching conversations, identify training needs and document manager and employee sign off during brief reviews.

by Richard Cowen, from the Community

20+

Get

Template

Homebase Durham Review Document

This downloadable review document is designed for Homebase Durham and similar retail locations to evaluate employee performance during store audits or check-ins. Capture employee details, manager name, review date, and structured feedback using Start, Stop, Continue prompts. Record grading, comments, and signatures to formalize outcomes. Use the template to standardize evaluations, identify training needs, and track improvements across teams. Adapt the fields to your site and apply it as part of routine operational reviews.

by Richard Cowen, from the Community

10+

Get

Homebase Monday Floor Walk Checklist (Region 13 V2)

About author

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HB Region 13 Customer Experience Improvement Plan

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HB Region 13 Customer Experience Improvement Plan

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