This 5-minute review checklist is designed for Homebase Durham retail staff and managers to quickly assess section standards and performance. It covers responsibility areas, cleanliness and dust, POS accuracy and leaflet stock, clear and correct pricing, DQP display logic, and facing with minimal gaps. Track key sales and service metrics including Homebase cards processed, RC percentage, PUAP satisfaction and availability of assistance scores, conversion rate, showroom leads, and windows and doors quotes. Record recent training, current agility rating, additional training needs, and capture employee and manager signatures for accountability.
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