This 5 minute review checklist is designed for Homebase retail teams to quickly assess front end performance at store level. It captures weekly card sales and RC percentage, colleague performance against daily tasks, cleanliness and stock levels, showroom leads for kitchens bathrooms and bedrooms, windows and doors quotes, PUAP satisfaction speed of service and friendliness at the till, overall store conversion, training completed including open door courses, and the current agility rating. Use it to guide coaching conversations, identify training needs and document manager and employee sign off during brief reviews.
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