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Fresh Start Secret Shopper Scoresheet

by ROB ZINKE, from the Community

Downloads: 30+
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This secret shopper scoresheet is designed for Phillips 66/Conoco and Fresh Start Convenience locations to evaluate the full in-store and forecourt experience. It covers site identification and landscaping, forecourt and pump islands, fuel dispensers and amenities, store entrance, merchandising basics, coolers and freezers, cold and hot beverage stations, front counter, restrooms, and customer service behaviors. Optional areas include car wash, outside vending, air and water, and service bays. Use weekly to view the store through the customer’s eyes and drive consistent standards.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.