This DTC Week 1-4 Kick On Visit checklist supports onboarding and coaching for new colleagues in licensed betting offices. It covers uniform standards, shop moves, WOE discussions, market force results, district NPS and AV performance, counter plan review, and health and safety. Use it to assess OTC knowledge and service, daily focus sales, and familiarity with OTC customers. Evaluate gaming knowledge, including the latest slots, GM players, LINKED functionality, and basic BOPC actions like loading credit, demo, and tournaments. Guide effective game demos, provide coaching, rate performance, and add overall comments.
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