Donation Center Orientation and Training Audit
by Temeka Fitzgerald, from the Community
This Donation Center Orientation and Training Audit helps supervisors confirm new team members understand core processes. It covers clocking in and out, the four points of customer service and mission sharing, and donor tracking via iPad. It reviews production workflows including breakdown procedures, labeling furniture and large items, sorting clothes and small goods, and organizing totes and Duros. The audit includes e‑commerce/SGW tasks, transportation support and assisting drivers, safety practices, housekeeping standards, and ordering supplies. It also checks communication via the Band app, time‑off request expectations, and how to access weekly schedules so trainees meet operational and service standards.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.