Use this customer focus flow to evaluate retail store presentation and readiness. Inspect windows inside and out, confirm current campaigns are installed, and check mannequins, pricing and signage across departments. Review holders and front table setup, verify layouts follow best practice, and ensure accessories complete the look. Assess footwear and backpack walls, sleeping bags, lighting, hydration, camping essentials and densities. Check point of sale merchandising and staff awareness of targets, best sellers and new lines. Verify housekeeping and stockroom organization. Capture first impressions of the overall customer experience.
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