Plantilla integral para gestionar el día a día de ventas en una concesionaria Renault. Cubre atención telefónica y Mistery Call, estándares de showroom y presentación de vehículos, zona y flota de Test Drive, almacenamiento y preparación de unidades nuevas, agenda y documentación de entrega, área de entrega y personalización, llamados postentrega y tratamiento de reclamos, además de rutinas PEC e indicadores.
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