Soft Services Performance Checkup Report - rev 2.0
by Stephen D'souza, from the Community
This document outlines a detailed audit framework for cleaning service contracts, encompassing five key sections: training requirements, grooming standards, welfare and storage facilities, cleaning standards and service delivery, and health & safety compliance. The checklist evaluates staff training, uniform compliance, facility maintenance, cleaning workflows, and legislative requirements. It includes specific assessment criteria for washrooms, floors, high-level surfaces, and waste management, with a rating system to ensure quality control. The document serves as a comprehensive tool for contract managers and auditors to maintain consistent service standards and regulatory compliance in facility management operations.
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About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.