Customer-Facing Employee Evaluation Checklist
by Chris Kapusta, from the Community
This free evaluation checklist helps assess customer-facing employees in non-career path support roles. Sections include customer service, sales and marketing, communication and professionalism, work ethic and drive, flexibility, and an overall advancement decision. Use it to capture examples, score performance, and standardize reviews across teams. Convert it to a digital form to streamline assessments and reporting in SafetyCulture.
With SafetyCulture you can
Digitize team workflows
Turn your workflows into digital templates or checklists so your team can conduct inspections efficiently and access them from any device.
Reduce manual errors
Help your team complete tasks more accurately with digital templates that minimize errors from manual processes.
Create and share inspection reports
Generate inspection reports and share them with your team and stakeholders to keep everyone informed.
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
