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SafetyCulture
Template

Customer Facing Non-Career Path

by Chris Kapusta, from the Community

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Assess core competencies for customer-facing roles with this structured template. Evaluate excellence in customer service, prompt and personalized support, and the ability to influence, negotiate, and present convincing sales examples. Use the scoring prompts to document behaviors, capture real-world examples, and identify coaching opportunities. Ideal for managers and HR teams standardizing training and performance reviews.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.