Checklist AI: Servicio al Cliente
by Fernando Campos Proaño, from the Community
Plantilla de checklist para servicio al cliente alineada a ISO 9001 e integrada con ISO 14001 e ISO 45001. Incluye verificacion de comunicacion con clientes sobre productos y servicios, gestion de quejas, manejo de pedidos y percepciones, seguimiento de la satisfaccion del cliente, y evaluacion del desempeno. Cubre no conformidades y acciones correctivas, actualizacion de riesgos y oportunidades, y registro de firmas de responsabilidad. Ideal para estandarizar procesos de atencion al cliente y mejorar la calidad del servicio.
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About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.