Esta plantilla en español permite recopilar el feedback del FOM sobre el conocimiento y el estado de implementación del programa de calidad DSI durante visitas al dealer. Cubre la gestión de posventa, revisión de procesos y procedimientos, seguimiento de KPIs y resultados de CSI, cumplimiento de lineamientos en instalaciones, y ejecución de actividades clave como checklists diarios y llamadas de seguimiento. Incluye espacios para observaciones, evidencia e información del evaluador, facilitando el control de calidad y la mejora continua en la red de concesionarios.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.