This internal audit checklist supports the Wheels and Welcome guest arrival process at W Rome. Use it to evaluate how promptly vehicles are acknowledged and directed, how doors are opened, tickets issued, and the luggage process explained. Confirm luggage and personal items are handled correctly, guests receive tickets and guidance, and the entrance is opened courteously. Ensure guests are escorted inside, introduced to front desk staff, and that opportunities to anticipate needs are offered. Ideal for hotel operations, training, and quality assurance across valet, doorman, and concierge teams.
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