This Wheels and Welcome audit checklist helps hotels evaluate guest arrival and valet standards from curb to check in. It guides teams to acknowledge and direct cars promptly, open doors with courtesy, assist with payments when applicable, confirm removal of personal items, issue and explain luggage tickets, describe delivery processes, escort guests to the entrance, and introduce them to front desk staff. Ideal for hotel operations leaders training front office, valet, and bell teams to deliver consistent, high quality arrivals and a smooth handoff to reception.
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