WET Deck, Sun Deck, and Altitude Operations Checklist
by Gustavo Movilla, from the Community
Use this hospitality operations checklist to evaluate poolside service and facility standards across WET Deck, Sun Deck, and Altitude. Verify server and bartender greetings, order-taking, upselling, guest name usage, and timely check presentation. Assess pool attendants for responsiveness, towel availability, alternative solutions, and professional presence. Confirm brand standards including music, furniture, amenities, uniforms, and non-breakable tableware. Inspect pool conditions such as walls, floors/decking, furniture, décor, and whirlpool surfaces to maintain safety, cleanliness, and guest satisfaction.
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