This template helps hotels and resorts audit poolside operations and guest service. It covers server and bartender standards, greeting, order taking, upselling, check presentation, and guest engagement. Pool attendant tasks include timely service, towel access, policy explanation, and proactive assistance. Brand standards review uniform, pin, music, furniture, amenities, and use of non-breakable tableware. Condition checks assess walls, deck, furniture, equipment, and interior surfaces of pools and whirlpools.
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