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Hotel Pool Operations and Service Checklist

by Franco Delneri, from the Community

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This template helps hotels and resorts audit poolside operations and guest service. It covers server and bartender standards, greeting, order taking, upselling, check presentation, and guest engagement. Pool attendant tasks include timely service, towel access, policy explanation, and proactive assistance. Brand standards review uniform, pin, music, furniture, amenities, and use of non-breakable tableware. Condition checks assess walls, deck, furniture, equipment, and interior surfaces of pools and whirlpools.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.