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Nava Service Standards Checklist

by Ana Yerzhanova, from the Community

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This checklist evaluates pool and restaurant service delivery in line with Forbes and QA standards. It covers guest welcome and orientation, beverage and water service, timing for orders and delivery, proactive amenities, sun protection, towel and deck maintenance, menu quality and nutritional options, food presentation and accuracy, hygiene and equipment condition, staff professionalism and personalization, satisfaction checks, billing accuracy and speed, and post-departure reset. Use it to ensure consistent, anticipatory service and an exceptional guest experience.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.