Template

Manager on Duty Inspection Checklist

by Ismail Moosa, from the Community

Use this Manager on Duty inspection checklist to monitor hotel and resort operations across guest-facing and back-of-house areas. Cover reception, arrival jetty, restaurants and bars, pool and deck, kids club, tennis court, spa and gym, gardens and public toilets, and staff areas. Includes engineering and incidents notes plus a detailed guest room audit spanning bedroom amenities, minibar, lighting, pool deck, and bathroom standards. Support daily quality, cleanliness, safety, and service checks.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Manager on Duty Checklist
This Manager on Duty Checklist helps hotel and resort leaders run consistent shift inspections and uphold service standards. It guides managers through key areas including main entrance, arrival lobby, back of house, public spaces, spa and gym, restaurants and bars, pool areas, and guest rooms. The template also covers turndown checks, room amenities, safety and security, housekeeping, maintenance, and landscape conditions. LQA sections for in villa dining, restaurant service, and spa treatment support quality audits, staff professionalism, timeliness, and guest satisfaction.
by Zahrah Ratna Sari, from the Community
Downloads: 10+
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Template
Hotel Duty Manager Daily Report
This hotel Duty Manager daily report template guides comprehensive checks across property and guest areas. Inspect hotel entry and parking, security presence, elevators, signage, and emergency equipment. Review lobby and reception standards, public restrooms, restaurants and bars, pool cleanliness and safety gear, and spa and gym closure procedures. Cover kids club and playground controls, kitchen hygiene and PPE, refrigeration temperatures, pest control, dishwashers, and water temperature. Include housekeeping, laundry, engineering, goods receiving, staff facilities, cafeteria, AED reliability, and first aid kit completeness. Capture guest complaints and any incidents from the shift.
by Yurena Deniz, from the Community
Downloads: 0
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Template
Hotel Manager on Duty Checklist
This hotel Manager on Duty checklist supports daily operations and quality control across the property. It guides managers to speak with guests, log events and complaints, and verify grooming and service standards. Sections cover exterior areas, lobby and front office, lounge and restaurants, kitchen, conference and banquet spaces, kids club, recreation and pool, public toilets, elevators, and back of house including CCTV, laundry, staff restaurant, receiving, and waste rooms. It also includes a structured guest room inspection to check cleanliness, amenities, safety, lighting, temperature, signage, and equipment, with fields to record anomalies, corrective actions, and responsible staff. Use it to keep service consistent and hotel standards high.
by Dicky Leung, from the Community
Downloads: 100+
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Template
Hotel Manager on Duty MOD Report Checklist
Use this Manager on Duty report to run consistent hotel operations each shift. The template guides MODs through handover, pre arrival reviews, occupancy and VIP updates, front office and housekeeping coordination, lobby standards, executive lounge engagement, and gym and pool checks. It includes walkthroughs for meeting rooms, restaurants, and back of house areas, plus loss prevention and engineering defect follow ups. A detailed guest room inspection section covers security, minibar, amenities, bedding, bathroom fixtures, cleanliness, and overall room condition.
by 280792 Yuliasari, from the Community
Downloads: 0
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Manager on Duty Checklist

This Manager on Duty Checklist helps hotel and resort leaders run consistent shift inspections and uphold service standards. It guides managers through key areas including main entrance, arrival lobby, back of house, public spaces, spa and gym, restaurants and bars, pool areas, and guest rooms. The template also covers turndown checks, room amenities, safety and security, housekeeping, maintenance, and landscape conditions. LQA sections for in villa dining, restaurant service, and spa treatment support quality audits, staff professionalism, timeliness, and guest satisfaction.

by Zahrah Ratna Sari, from the Community

10+

Get

Template

Hotel Duty Manager Daily Report

This hotel Duty Manager daily report template guides comprehensive checks across property and guest areas. Inspect hotel entry and parking, security presence, elevators, signage, and emergency equipment. Review lobby and reception standards, public restrooms, restaurants and bars, pool cleanliness and safety gear, and spa and gym closure procedures. Cover kids club and playground controls, kitchen hygiene and PPE, refrigeration temperatures, pest control, dishwashers, and water temperature. Include housekeeping, laundry, engineering, goods receiving, staff facilities, cafeteria, AED reliability, and first aid kit completeness. Capture guest complaints and any incidents from the shift.

by Yurena Deniz, from the Community

Get

Template

Hotel Manager on Duty Checklist

This hotel Manager on Duty checklist supports daily operations and quality control across the property. It guides managers to speak with guests, log events and complaints, and verify grooming and service standards. Sections cover exterior areas, lobby and front office, lounge and restaurants, kitchen, conference and banquet spaces, kids club, recreation and pool, public toilets, elevators, and back of house including CCTV, laundry, staff restaurant, receiving, and waste rooms. It also includes a structured guest room inspection to check cleanliness, amenities, safety, lighting, temperature, signage, and equipment, with fields to record anomalies, corrective actions, and responsible staff. Use it to keep service consistent and hotel standards high.

by Dicky Leung, from the Community

100+

Get

Template

Hotel Manager on Duty MOD Report Checklist

Use this Manager on Duty report to run consistent hotel operations each shift. The template guides MODs through handover, pre arrival reviews, occupancy and VIP updates, front office and housekeeping coordination, lobby standards, executive lounge engagement, and gym and pool checks. It includes walkthroughs for meeting rooms, restaurants, and back of house areas, plus loss prevention and engineering defect follow ups. A detailed guest room inspection section covers security, minibar, amenities, bedding, bathroom fixtures, cleanliness, and overall room condition.

by 280792 Yuliasari, from the Community

Get

Manager on Duty Inspection Checklist

About author

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