Template

Hotel Duty Manager Daily Report

by Yurena Deniz, from the Community

This hotel Duty Manager daily report template guides comprehensive checks across property and guest areas. Inspect hotel entry and parking, security presence, elevators, signage, and emergency equipment. Review lobby and reception standards, public restrooms, restaurants and bars, pool cleanliness and safety gear, and spa and gym closure procedures. Cover kids club and playground controls, kitchen hygiene and PPE, refrigeration temperatures, pest control, dishwashers, and water temperature. Include housekeeping, laundry, engineering, goods receiving, staff facilities, cafeteria, AED reliability, and first aid kit completeness. Capture guest complaints and any incidents from the shift.

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Daily Duty Manager Report Checklist
This Daily Duty Manager Report checklist helps hotel managers conduct comprehensive daily audits across key areas of the property. Review hotel entrance and parking, signage and lighting, and on-site security presence. Verify safety items like fire extinguishers, emergency phones, elevator condition, and clear evacuation routes. Check lobby and reception readiness, public restroom cleanliness, Wi-Fi and digital signage, and front-of-house presentation. Assess restaurants and bars for hygiene, staff readiness, uniforms, allergen labeling, and buffet temperatures. Inspect pools, lifeguard equipment, water clarity, and closure controls; confirm spa and gym cleanliness, equipment function, and posted instructions. Evaluate kids club and playground closures and safety notices. In back-of-house, confirm kitchen hygiene, refrigeration temperatures, pest control, laundry and engineering orderliness, receiving areas, staff facilities, canteen safety, first aid kit completeness, and defibrillator checks. Capture incidents and guest complaints during the shift.
by Yurena Deniz, from the Community
Downloads: 0
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Template
Hotel Manager on Duty Checklist
This hotel Manager on Duty checklist supports daily operations and quality control across the property. It guides managers to speak with guests, log events and complaints, and verify grooming and service standards. Sections cover exterior areas, lobby and front office, lounge and restaurants, kitchen, conference and banquet spaces, kids club, recreation and pool, public toilets, elevators, and back of house including CCTV, laundry, staff restaurant, receiving, and waste rooms. It also includes a structured guest room inspection to check cleanliness, amenities, safety, lighting, temperature, signage, and equipment, with fields to record anomalies, corrective actions, and responsible staff. Use it to keep service consistent and hotel standards high.
by Dicky Leung, from the Community
Downloads: 100+
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Template
Manager on Duty Hotel Operations Checklist
This Manager on Duty hotel operations checklist guides duty managers through each shift. It covers shift handover, reviewing prior reports, and visiting front office and every operating department. Walk public areas and facilities including entrances, lobby, elevators, toilets, handwashing and sanitizer stations, corridors, stairwells, meeting rooms, spa, pool, gym, playground, parking, and signage. Conduct random room checks for amenities and equipment, verify music, lighting, scent, internet, and cleanliness in lobby, restaurants and bars. Audit check-in and check-out service, manage queues, and engage guests. Inspect BOH areas such as hallways, loading dock, laundry, staff lockers, cafeteria, and service lifts. Coordinate with loss prevention, report defects to engineering, and ensure incidents are closed before handover to the next MOD.
by Slamet Riyadi, from the Community
Downloads: 10+
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Template
Manager on Duty Inspection Checklist
Use this Manager on Duty inspection checklist to monitor hotel and resort operations across guest-facing and back-of-house areas. Cover reception, arrival jetty, restaurants and bars, pool and deck, kids club, tennis court, spa and gym, gardens and public toilets, and staff areas. Includes engineering and incidents notes plus a detailed guest room audit spanning bedroom amenities, minibar, lighting, pool deck, and bathroom standards. Support daily quality, cleanliness, safety, and service checks.
by Ismail Moosa, from the Community
Downloads: 0
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Hotel Duty Manager Daily Report

With SafetyCulture you can

Digitize team workflows

Reduce manual errors

Create and share inspection reports

About author

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Daily Duty Manager Report Checklist

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