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Hotel Turndown Service Checklist

by Beatrice Manno, from the Community

Downloads: 10+

Use this hotel turndown service checklist to deliver a consistent evening setup for guests. It covers bed turndown, closing curtains, setting lighting and TV, removing in-room dining items, emptying trash, vacuuming floors, replenishing glassware and paper products, refreshing amenities when two-thirds depleted, tipping toilet paper, and resetting the guestroom. The bathroom second clean includes wiping countertops, cleaning sink, tub, shower, toilet, and floors, plus placing a bathmat and replenishing towels. Staff are guided to straighten guest belongings, fold clothing, pair shoes, and arrange newspapers for a polished, welcoming room.

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About author

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.