Hotel Turndown Service Quality Checklist
by Crisdean Porciani, from the Community
This hotel turndown checklist helps housekeeping teams deliver a consistent and discreet evening service. It covers guest communication etiquette timing and room entry procedures. Use it to verify bedding preparation clothing and shoe arrangement amenity replenishment and removal of used dishes and debris. The checklist includes bathroom touch points and linen quality standards and supports environmental preference programs. It also reinforces professional appearance and conduct so guests return to a tidy comfortable room.
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About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.