Template

SR Turndown Inspection Checklist

by Kevin Dunne, from the Community

10+

This SR Turndown Inspection Checklist helps hotel housekeeping teams deliver a consistent evening service. It covers arranging toiletries and amenities with linen placement, refolding tissues, replacing used towels, replenishing amenities, and cleaning bedroom surfaces. Tasks include emptying wastebaskets, closing blackout drapes and sheers, refreshing ice, replacing and polishing glasses, removing decorative pillows, and presenting a neat turndown tray with laundry slips, bags, breakfast menu, shoeshine info, and weather card. It also guides placing water and glasses at bedside, TV and remote positioning, organizing guest clothing and shoes, straightening reading materials, and setting the right ambiance with dimmed lighting and music. Includes sections for comments, media, and feedback.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Hotel Housekeeping Turndown Checklist
This housekeeping turndown checklist helps hotel teams deliver discreet, timely evening service. It covers key standards such as automatic or on-request turndown, setting an inviting atmosphere, and neatly preparing bedding. Steps include pairing and placing shoes, folding or draping clothing, tidying the bedroom, emptying wastebaskets, and straightening reading materials. The bathroom is refreshed by cleaning counters, sinks, showers, and tubs; toiletries are replenished and neatly arranged with appropriate underliners. Used linens are replaced, amenities are restocked, and a thoughtful touch is included. Staff professionalism and grooming are emphasized to ensure a polished guest experience.
by Manish Gupta, from the Community
Downloads: 10+
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Template
Hotel Turndown Service Checklist
Use this hotel turndown service checklist to deliver a consistent evening setup for guests. It covers bed turndown, closing curtains, setting lighting and TV, removing in-room dining items, emptying trash, vacuuming floors, replenishing glassware and paper products, refreshing amenities when two-thirds depleted, tipping toilet paper, and resetting the guestroom. The bathroom second clean includes wiping countertops, cleaning sink, tub, shower, toilet, and floors, plus placing a bathmat and replenishing towels. Staff are guided to straighten guest belongings, fold clothing, pair shoes, and arrange newspapers for a polished, welcoming room.
by Beatrice Manno, from the Community
Downloads: 10+
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Template
Housekeeping Evening Service Checklist
This housekeeping evening service checklist helps hotel teams deliver a consistent turndown and room refresh. It covers amenity presentation in the bathroom including placing items in order, facing logos forward, keeping caps closed, and replacing supplies such as shampoo, conditioner, and pens. Tasks include aligning guest items, closing curtains, placing water and cookies where applicable, setting music at a comfortable level, emptying wastebaskets, replenishing towels and robes, and cleaning and drying sinks, counters, and tubs. Inspectors confirm rooms are free of hair, stow decorative pillows and throws neatly, and add comments as needed. Fields for team member name, time, room number, and signatures support accountability and quality control. Use this template to standardize evening service and keep rooms guest ready.
by Vanessa Girard, from the Community
Downloads: 10+
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Template
Housekeeping Turndown Service Checklist
This hotel housekeeping turndown service checklist guides staff through a consistent nightly routine. It covers guest greeting etiquette and door protocol, bed preparation steps for king and twin rooms, and handling extra beds or cribs. Tasks include arranging pillows and linens, placing amenities like water, slippers, and candy, setting lights, and organizing pajamas. The bathroom section details trash removal, cleaning fixtures and mirrors, restocking paper goods and amenities, laundering and replacing towels per eco policy, and final wipe down. Final checks include turning on the TV to the designated channel and a full visual inspection to ensure a welcoming room for guests.
by Jonathan S. G., from the Community
Downloads: 20+
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SR Turndown Inspection Checklist

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