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Housekeeping Turndown Service Checklist

by Jonathan S. G., from the Community

Downloads: 20+
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This hotel housekeeping turndown service checklist guides staff through a consistent nightly routine. It covers guest greeting etiquette and door protocol, bed preparation steps for king and twin rooms, and handling extra beds or cribs. Tasks include arranging pillows and linens, placing amenities like water, slippers, and candy, setting lights, and organizing pajamas. The bathroom section details trash removal, cleaning fixtures and mirrors, restocking paper goods and amenities, laundering and replacing towels per eco policy, and final wipe down. Final checks include turning on the TV to the designated channel and a full visual inspection to ensure a welcoming room for guests.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.