Template

LQA Champions Report for The Phoenicia Malta

by John Abela, from the Community

This LQA Champions Report template is designed for luxury hotel teams to evaluate daily performance against Leading Quality Assurance and Forbes standards. Use it to capture guest experience observations, assess cleanliness and service quality, document issues, assign corrective actions, and recognize outstanding staff. Ideal for department and operations role play reviews, it supports continuous improvement and a consistent premium guest experience at The Phoenicia Malta or similar properties.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Leading Quality Assurance LQA Checklist
This Leading Quality Assurance LQA checklist supports hotels in evaluating end to end guest experience and property standards. It covers reservations, check in and check out, concierge and guest services, bell and porter duties, housekeeping and laundry, guest room and bathroom standards, public areas, restaurants and bars, light meals and drinks service, in room dining, fitness center and pool, spa and wellness, transport and arrivals, digital touchpoints, and guest security. Use it to benchmark service quality, identify gaps, and drive consistent luxury hospitality performance at SO Uptown Dubai or similar properties.
by Jose Gonzalez, from the Community
Downloads: 0
Get
Template
LQA Fitness Facilities Audit Checklist
This LQA fitness facilities audit template helps hotels and resorts evaluate guest-facing gym and pool areas and changing rooms against premium service and safety standards. It covers staff behavior and emotional intelligence, cleanliness and maintenance, equipment condition and availability, signage and lighting, towels, water and amenities, Wi Fi connectivity, and overall guest experience. Use it to document findings, ensure issues are resolved, and maintain consistent quality across properties.
by Marion te Winkel, from the Community
Downloads: 20+
Get
Template
Hotel Public Areas LQA Audit Checklist
This LQA audit checklist helps hospitality teams evaluate hotel public areas against luxury standards. It covers exterior and grounds, lobby, restaurants and bars, guest corridors, restrooms, and elevators. Criteria include design and ambiance, cleanliness, maintenance, lighting, signage, Wi-Fi availability, and guest service practices such as valet and doorman etiquette. Use this template to document findings, ensure consistent quality, and drive improvements across high-traffic spaces.
by Marion te Winkel, from the Community
Downloads: 40+
Get
Template
Forbes Guest Experience Internal Audit
This guest experience internal audit template aligns with Forbes style hospitality standards to evaluate luxury hotel and resort performance. Use it to assess personalization, room and facility condition, food and beverage quality, wellness offerings, sense of place, memorable service moments, and overall value and recommendation. Ideal for hotel managers and quality leaders seeking consistent, high touch service at scale.
by Evgeniya Kryukova, from the Community
Downloads: 10+
Get

Leading Quality Assurance LQA Checklist

This Leading Quality Assurance LQA checklist supports hotels in evaluating end to end guest experience and property standards. It covers reservations, check in and check out, concierge and guest services, bell and porter duties, housekeeping and laundry, guest room and bathroom standards, public areas, restaurants and bars, light meals and drinks service, in room dining, fitness center and pool, spa and wellness, transport and arrivals, digital touchpoints, and guest security. Use it to benchmark service quality, identify gaps, and drive consistent luxury hospitality performance at SO Uptown Dubai or similar properties.

by Jose Gonzalez, from the Community

Get

Template

LQA Fitness Facilities Audit Checklist

This LQA fitness facilities audit template helps hotels and resorts evaluate guest-facing gym and pool areas and changing rooms against premium service and safety standards. It covers staff behavior and emotional intelligence, cleanliness and maintenance, equipment condition and availability, signage and lighting, towels, water and amenities, Wi Fi connectivity, and overall guest experience. Use it to document findings, ensure issues are resolved, and maintain consistent quality across properties.

by Marion te Winkel, from the Community

20+

Get

Template

Hotel Public Areas LQA Audit Checklist

This LQA audit checklist helps hospitality teams evaluate hotel public areas against luxury standards. It covers exterior and grounds, lobby, restaurants and bars, guest corridors, restrooms, and elevators. Criteria include design and ambiance, cleanliness, maintenance, lighting, signage, Wi-Fi availability, and guest service practices such as valet and doorman etiquette. Use this template to document findings, ensure consistent quality, and drive improvements across high-traffic spaces.

by Marion te Winkel, from the Community

40+

Get

Template

Forbes Guest Experience Internal Audit

This guest experience internal audit template aligns with Forbes style hospitality standards to evaluate luxury hotel and resort performance. Use it to assess personalization, room and facility condition, food and beverage quality, wellness offerings, sense of place, memorable service moments, and overall value and recommendation. Ideal for hotel managers and quality leaders seeking consistent, high touch service at scale.

by Evgeniya Kryukova, from the Community

10+

Get

LQA Champions Report for The Phoenicia Malta

About author

You might also like

Leading Quality Assurance LQA Checklist

LQA Fitness Facilities Audit Checklist

Hotel Public Areas LQA Audit Checklist

Forbes Guest Experience Internal Audit

You might also like

Leading Quality Assurance LQA Checklist

LQA Fitness Facilities Audit Checklist

Hotel Public Areas LQA Audit Checklist

Forbes Guest Experience Internal Audit