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Leading Quality Assurance LQA Checklist

by Jose Gonzalez, from the Community

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This Leading Quality Assurance LQA checklist supports hotels in evaluating end to end guest experience and property standards. It covers reservations, check in and check out, concierge and guest services, bell and porter duties, housekeeping and laundry, guest room and bathroom standards, public areas, restaurants and bars, light meals and drinks service, in room dining, fitness center and pool, spa and wellness, transport and arrivals, digital touchpoints, and guest security. Use it to benchmark service quality, identify gaps, and drive consistent luxury hospitality performance at SO Uptown Dubai or similar properties.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.