Template

Hotel Public Areas LQA Audit Checklist

by Marion te Winkel, from the Community

40+

This LQA audit checklist helps hospitality teams evaluate hotel public areas against luxury standards. It covers exterior and grounds, lobby, restaurants and bars, guest corridors, restrooms, and elevators. Criteria include design and ambiance, cleanliness, maintenance, lighting, signage, Wi-Fi availability, and guest service practices such as valet and doorman etiquette. Use this template to document findings, ensure consistent quality, and drive improvements across high-traffic spaces.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Public Areas LQA 2020 Checklist
This hotel LQA checklist helps evaluate the quality and presentation of public areas across a luxury property. It covers exterior and grounds, lobby design and amenities, restaurants and bars, guest room corridors, public restrooms, and elevators. Criteria include cleanliness, maintenance, lighting, signage, furnishings, and overall ambiance. It also assesses service elements such as Wi‑Fi accessibility, group management, and auxiliary employee behavior, grooming, communication, and attentiveness. Use this template to maintain brand standards, identify gaps, and drive consistent guest experiences.
by Solen Quimbert, from the Community
Downloads: 20+
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Template
LQA Fitness Facilities Audit Checklist
This LQA fitness facilities audit template helps hotels and resorts evaluate guest-facing gym and pool areas and changing rooms against premium service and safety standards. It covers staff behavior and emotional intelligence, cleanliness and maintenance, equipment condition and availability, signage and lighting, towels, water and amenities, Wi Fi connectivity, and overall guest experience. Use it to document findings, ensure issues are resolved, and maintain consistent quality across properties.
by Marion te Winkel, from the Community
Downloads: 20+
Get
Template
Hotel Public Areas Standards Checklist
Evaluate the quality and upkeep of hotel public spaces with this comprehensive checklist. Review guest service etiquette, staff appearance and uniforms, lobby comfort, privacy and seating, cross-department communication, and response times. Check cleanliness and maintenance standards across lobbies and grounds, including notable design, landscaping, and security. Confirm reliable public Wi-Fi, transportation condition, and overall sense of safety. Use this tool to benchmark against five-star expectations and display a commitment to responsible hospitality.
by Mette Kiers, from the Community
Downloads: 0
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Template
2023-2025 LQA Standards Full Checklist
Use this complete 2023-2025 LQA Standards checklist to audit luxury hotel operations end to end. It covers reservations, check in and check out, concierge, porter and doorman, housekeeping and laundry, restaurant and bar service, breakfast and buffet, in room dining, spa treatments, transport, fitness and wellness, public areas, digital experience, and guest security. Apply measurable standards, service timings, and emotional intelligence criteria to elevate consistency, sustainability, and guest satisfaction.
by Tao Zowev, from the Community
Downloads: 10+
Get

Public Areas LQA 2020 Checklist

This hotel LQA checklist helps evaluate the quality and presentation of public areas across a luxury property. It covers exterior and grounds, lobby design and amenities, restaurants and bars, guest room corridors, public restrooms, and elevators. Criteria include cleanliness, maintenance, lighting, signage, furnishings, and overall ambiance. It also assesses service elements such as Wi‑Fi accessibility, group management, and auxiliary employee behavior, grooming, communication, and attentiveness. Use this template to maintain brand standards, identify gaps, and drive consistent guest experiences.

by Solen Quimbert, from the Community

20+

Get

Template

LQA Fitness Facilities Audit Checklist

This LQA fitness facilities audit template helps hotels and resorts evaluate guest-facing gym and pool areas and changing rooms against premium service and safety standards. It covers staff behavior and emotional intelligence, cleanliness and maintenance, equipment condition and availability, signage and lighting, towels, water and amenities, Wi Fi connectivity, and overall guest experience. Use it to document findings, ensure issues are resolved, and maintain consistent quality across properties.

by Marion te Winkel, from the Community

20+

Get

Template

Hotel Public Areas Standards Checklist

Evaluate the quality and upkeep of hotel public spaces with this comprehensive checklist. Review guest service etiquette, staff appearance and uniforms, lobby comfort, privacy and seating, cross-department communication, and response times. Check cleanliness and maintenance standards across lobbies and grounds, including notable design, landscaping, and security. Confirm reliable public Wi-Fi, transportation condition, and overall sense of safety. Use this tool to benchmark against five-star expectations and display a commitment to responsible hospitality.

by Mette Kiers, from the Community

Get

Template

2023-2025 LQA Standards Full Checklist

Use this complete 2023-2025 LQA Standards checklist to audit luxury hotel operations end to end. It covers reservations, check in and check out, concierge, porter and doorman, housekeeping and laundry, restaurant and bar service, breakfast and buffet, in room dining, spa treatments, transport, fitness and wellness, public areas, digital experience, and guest security. Apply measurable standards, service timings, and emotional intelligence criteria to elevate consistency, sustainability, and guest satisfaction.

by Tao Zowev, from the Community

10+

Get

Hotel Public Areas LQA Audit Checklist

About author

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Public Areas LQA 2020 Checklist

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Public Areas LQA 2020 Checklist

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