This hotel LQA checklist helps evaluate the quality and presentation of public areas across a luxury property. It covers exterior and grounds, lobby design and amenities, restaurants and bars, guest room corridors, public restrooms, and elevators. Criteria include cleanliness, maintenance, lighting, signage, furnishings, and overall ambiance. It also assesses service elements such as Wi‑Fi accessibility, group management, and auxiliary employee behavior, grooming, communication, and attentiveness. Use this template to maintain brand standards, identify gaps, and drive consistent guest experiences.
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