Template

Team Member Training Checklist for Restaurant Staff

by Tucker Station, from the Community

Streamline onboarding for quick-service restaurant staff with a comprehensive team member training checklist. Cover age restrictions and FOH policies, POS and mobile ordering, beverage preparation, customer service standards, drive-thru procedures, serving, expediting, food safety and hygiene, stocking, and cleanup. Track Trained On and Trained By, add notes, and use clear sign-offs to verify readiness for all core service positions before independent shifts.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Restaurant Team Member Training Checklist
This team member training checklist supports quick service restaurant onboarding and skill verification. It covers age restrictions and equipment eligibility, drink preparation, front counter and iPad order taking, drive thru scripting and payment, serving and outside passing standards, expediting and restocking tasks, cleanliness checks, and safety and rotation protocols. Use it to confirm readiness across guest hospitality, POS proficiency, mobile orders, modifications, and kitchen support, ensuring consistent service and compliance for new hires.
by Northlake Festival FSU, from the Community
Downloads: 10+
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Template
JITB - Guest Experience Review - No Scoring
This comprehensive assessment guide outlines detailed standards for restaurant operations, covering everything from food quality and service excellence to facility maintenance. It includes specific criteria for drive-thru operations, dining room service, food preparation, cleanliness standards, and team member performance. The guide provides precise measurements for food temperatures, service timing, and cleanliness requirements, while also detailing customer interaction protocols and facility maintenance standards. Key areas include quality assurance for food items, drive-thru efficiency, dining room presentation, exterior maintenance, and staff training requirements. This document serves as a complete reference for maintaining consistent restaurant operations and ensuring high standards across all service areas.
by Vinodh Bahuleyan, from the Community
Downloads: 40+
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Template
JITB - Guest Experience Review - Round 2
This comprehensive operations manual outlines detailed standards and procedures for restaurant management, covering drive-thru operations, food quality, cleanliness, guest service, and team training. It includes specific requirements for order accuracy, food temperature maintenance, facility cleanliness, customer interaction protocols, and quality control measures. The guide establishes clear metrics for service timing, food preparation, facility maintenance, and staff training requirements. Key focus areas include drive-thru efficiency, dining room operations, exterior maintenance, and back-of-house procedures. The manual serves as a complete reference for maintaining consistent service standards and operational excellence across all restaurant locations.
by Vinodh Bahuleyan, from the Community
Downloads: 40+
Get
Template
Drive Thru Check AL/Soco
A detailed checklist template designed to evaluate and maintain drive thru service quality standards. This assessment tool covers crucial aspects of drive thru operations including initial customer greeting, order accuracy, wait times, team member conduct, and safety compliance. The checklist evaluates specific metrics such as 5-second greeting response, 30-second window wait time, order verification, team member courtesy, and safety vest compliance. It's particularly focused on customer service elements like the Core 4 standards, proper beverage service, and name confirmation during payment. This template helps managers and supervisors maintain consistent service quality and identify areas for improvement in drive thru operations.
by Jon Chambers, from the Community
Downloads: 70+
Get

Restaurant Team Member Training Checklist

This team member training checklist supports quick service restaurant onboarding and skill verification. It covers age restrictions and equipment eligibility, drink preparation, front counter and iPad order taking, drive thru scripting and payment, serving and outside passing standards, expediting and restocking tasks, cleanliness checks, and safety and rotation protocols. Use it to confirm readiness across guest hospitality, POS proficiency, mobile orders, modifications, and kitchen support, ensuring consistent service and compliance for new hires.

by Northlake Festival FSU, from the Community

10+

Get

Template

JITB - Guest Experience Review - No Scoring

This comprehensive assessment guide outlines detailed standards for restaurant operations, covering everything from food quality and service excellence to facility maintenance. It includes specific criteria for drive-thru operations, dining room service, food preparation, cleanliness standards, and team member performance. The guide provides precise measurements for food temperatures, service timing, and cleanliness requirements, while also detailing customer interaction protocols and facility maintenance standards. Key areas include quality assurance for food items, drive-thru efficiency, dining room presentation, exterior maintenance, and staff training requirements. This document serves as a complete reference for maintaining consistent restaurant operations and ensuring high standards across all service areas.

by Vinodh Bahuleyan, from the Community

40+

Get

Template

JITB - Guest Experience Review - Round 2

This comprehensive operations manual outlines detailed standards and procedures for restaurant management, covering drive-thru operations, food quality, cleanliness, guest service, and team training. It includes specific requirements for order accuracy, food temperature maintenance, facility cleanliness, customer interaction protocols, and quality control measures. The guide establishes clear metrics for service timing, food preparation, facility maintenance, and staff training requirements. Key focus areas include drive-thru efficiency, dining room operations, exterior maintenance, and back-of-house procedures. The manual serves as a complete reference for maintaining consistent service standards and operational excellence across all restaurant locations.

by Vinodh Bahuleyan, from the Community

40+

Get

Template

Drive Thru Check AL/Soco

A detailed checklist template designed to evaluate and maintain drive thru service quality standards. This assessment tool covers crucial aspects of drive thru operations including initial customer greeting, order accuracy, wait times, team member conduct, and safety compliance. The checklist evaluates specific metrics such as 5-second greeting response, 30-second window wait time, order verification, team member courtesy, and safety vest compliance. It's particularly focused on customer service elements like the Core 4 standards, proper beverage service, and name confirmation during payment. This template helps managers and supervisors maintain consistent service quality and identify areas for improvement in drive thru operations.

by Jon Chambers, from the Community

70+

Get

Team Member Training Checklist for Restaurant Staff

About author

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Restaurant Team Member Training Checklist

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You might also like

Restaurant Team Member Training Checklist

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