Drive Thru Check AL/Soco

A detailed checklist template designed to evaluate and maintain drive thru service quality standards. This assessment tool covers crucial aspects of drive thru operations including initial customer greeting, order accuracy, wait times, team member conduct, and safety compliance. The checklist evaluates specific metrics such as 5-second greeting response, 30-second window wait time, order verification, team member courtesy, and safety vest compliance. It's particularly focused on customer service elements like the Core 4 standards, proper beverage service, and name confirmation during payment. This template helps managers and supervisors maintain consistent service quality and identify areas for improvement in drive thru operations.

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