This Spa Treatment Q-CP checklist guides hotel and day spas through every step of the guest journey. It covers reservation handling, confirmations, arrival experience, and changing room support. It details therapist protocols including health consultations, product selection, draping, comfort checks, and hand hygiene. It reviews room ambience, noise control, timing, and post treatment advice. It includes sustainability checks such as non plastic packaging and filtered water options. It verifies billing accuracy, staff grooming, communication, service recovery, and personalized engagement.
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