Auditoría ISO 9001:2015 para Lavandería Hotelera
by Hector Carreon, from the Community
Plantilla en español para realizar auditorías internas ISO 9001:2015 en lavanderías de hoteles y resorts. Cubre contexto y procesos del sistema de gestión de calidad, liderazgo y enfoque al cliente, planificación de riesgos y objetivos, soporte y control de la información documentada. Incluye verificación de recursos de lavandería (lavadoras, secadoras, mangle), revisión de requisitos del cliente, identificación y trazabilidad de prendas de huéspedes, y liberación de productos y servicios. También evalúa indicadores, seguimiento y análisis del desempeño, así como observaciones y hallazgos para la mejora continua.
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