This Service Delivery Manager Check helps hotel leaders audit day-to-day operations across housekeeping and guest services. It covers housekeeping management, laundry controls and safety, linen room standards, delivery processes, trolleys and stock rotation. The checklist also guides forecasting and stock counts via supplier portals, KPI and budget reviews (LCPS, P+L), and detailed bedroom and bathroom quality checks. Additional sections address vending machine oversight, parking surveys, pest control and bed bug procedures, co-located site partnerships, and tumble dryer safety. Conclude with a summary, recommendations, actions, and sign-offs to drive continuous improvement.
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