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Valet Hospitality Service Audit

by Joe Caputo, from the Community

Downloads: 10+
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This valet hospitality service audit template helps hotels evaluate guest arrival and departure experiences. It covers greeting etiquette, naming the property and staff introductions, uniform and nametag standards, use of guest names, ticketing and retrieval process, rate explanation, vehicle shutdown and key security, luggage assistance, vehicle inspection and ticket placement, wayfinding and escorting, and overall professional conduct. Departure checks include receipt offer, ticket matching, door service, vehicle readiness, and a fond farewell. Use this checklist to ensure consistent, professional valet operations and a positive, lasting impression.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.