This valet hospitality service audit template helps hotels evaluate guest arrival and departure experiences. It covers greeting etiquette, naming the property and staff introductions, uniform and nametag standards, use of guest names, ticketing and retrieval process, rate explanation, vehicle shutdown and key security, luggage assistance, vehicle inspection and ticket placement, wayfinding and escorting, and overall professional conduct. Departure checks include receipt offer, ticket matching, door service, vehicle readiness, and a fond farewell. Use this checklist to ensure consistent, professional valet operations and a positive, lasting impression.
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